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The ExpertRating Online Relationship Skills Course
(leading to ExpertRating Relationship Building Skills Certification).

Do you know people whose behavior makes completing even the simplest tasks difficult? Would you like to learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors or family members?

Join this class and get helpful information for understanding yourself, solving people problems, and improving your relationships and personal and professional productivity

Buy the ExpertRating Online Relationship Skills Course- $129.99

This course includes a knowledgeable and caring instructor who will guide you through your lessons, facilitate discussions, and answer your questions. The instructor for this course will be Judy Snyder


Judy Snyder

About the ExpertRating Online Relationship Skills Course instructor : Judy Snyder holds a doctorate degree and over 30 years of experience as a college and university teacher, administrator, and curriculum developer. She has over 15 years' experience as an entrepreneur and freelance writer. Judy specializes in teaching courses in effective communication, relationship skills, project management, and personnel and office management.

 Achieving Success with Difficult People Course requirements: For taking this instructor led ExpertRating Online Relationship Skills Course you need Internet access, E-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

 Testimonials: The ExpertRating Online Relationship Skills Course has received overwhelming positive feedback and reviews from students around the world. Here are a few:

"Excellent course. Easy to follow. Very useful."
"Excellent course! If I had my druthers, it would be given over twelve weeks, rather than six, the better to practice the skills Ms. Snyder taught. I shall use the knowledge I gained through the rest of my life and shall refer to the course often."
"Excellent Course. I will be able to reference and use the information and resources available in this course as skills for a lifetime."
"Excellent supplementary materials that will be useful in school and practice. Thanks much!"
"Good information presented in an easy to read style. Instructor offered many helpful resources for the student. Excellent instructor. She took the challenge of an online class and managed to personalize it with her wonderful personal experiences."
"Great Class! Very useful material!"
"Great course. Anyone in the working world needs to take this course. Should be mandatory for anyone in management. Learned a lot about dealing with others."
"Great course - I liked the format very much."
"Great first experience taking an online course. Lots of excellent recourses and the supplementary materials were very helpful."
"I appreciate the immediate feedback the instructor provided in the discussion areas, and her pleasant demeanor when dealing with different personalities. It indirectly showed me how to use the skills taught in the class."
"I enjoyed the material and all the information that this course presented. It is very helpful in daily life encounter and especially beneficial in the coreporate culture."
"I enjoyed the material and all the information that this course presented. It is very helpful in daily life encounter and especially beneficial in the corporate culture."
"I enjoyed this class - it was interesting and easy to follow. The content was useful and applicable. I will review and use in the future."
"I enjoyed this course very much.I notice a change at work and with my family. I would recommend this course to everyone."
"I found the class very interesting and it gave me some insight on looking at other people when there is conflict between us. It helps to take some of the feelings away to know we have different backgrounds and different ways of doing things."
"I found the course to be very informative and helpful for my present situations and future dealings with people. Thank you!!"
"I found the course to provide greater access to material than I had expected, a pleasant surprise!"
"I found this class very enlightening and helpful. I appreciate all your effort and expertise in presenting the information in a well-organized and interesting manner."
"I found this class very enlightening and helpful. I appreciate all your effort and expertise in presenting the information in a well-organized and interesting manner. Again, thank you."
"I found this course to be very interesting and gave me a great insight into other people's behaviour as well as my own. I especially found the links to other websites and articles very useful.""I gained some very valuable information and have made a binder to keep my lessons and use for a future resource."
"I loved this class! I found the glossary/index very useful. It will be with me forever as I have named my teenagers with their new appropriate titles...Thank yoou so very much!"

Buy the ExpertRating Online Relationship Skills Course- $129.99

ExpertRating Online Relationship Skills Course

(leading to ExpertRating Relationship Building Skill Certification)

 ExpertRating is one of the world's only ISO 9001:2015 Certified companies (from TUV America) offering an Online Relationship Skills Course (leading to ExpertRating Relationship Skills Skills Certification).


Over 5 million people from 120 countries have benefited from ExpertRating Online Tests and Certifications. ExpertRating offers its testing services to the world's best companies such as Convergys Corp, UPS, GAP, Sony, Coke, Citrix, Deltek Corp, IKEA Systems and Ericsson to name a few. See where ExpertRating Certified Professionals are working.

 It is very safe to buy from ExpertRating. Apart from being an ISO 9001:2015 certified company, it is also HackerSafe approved.


ExpertRating upholds the highest privacy standards and complies with strict program requirements, ensuring that your information is always safe. ExpertRating has certified Several thousand individuals who are working with leading companies across the US and other countries. View list.

When you choose the ExpertRating Online Relationship Skills Course you can be sure that you are buying a premium International certification that is recognized by hundreds of employers and Government bodies in the US and other countries.


 With ExpertRating you get certified quickly online and you are equipped with a store house of information through the in-depth ExpertRating Online Relationship Skills Courseware which has been developed by experts.

 The ExpertRating Relationship Building Skill Certification is by far the best value for money instructor led Relationship Building Skill Program at $129.99.


Some Popular questions and answers about this ExpertRating Online Relationship Skills Course & certification:

 How much does the Relationship Building Skill Certification cost and what does it include?

You can buy this ExpertRating Online Relationship Skills Course leading to Relationship Building Skill certification at a special offer price of only $129.99 which includes the in-depth ExpertRating Online Relationship Skills Course courseware and exam fee. This is the best value for money Personnel Management Program available till date. You get the following services within the USD $129.99 fee.

 In-depth ExpertRating Online Relationship Skills Courseware including scenarios and examples.

 An instructor to guide you through the course and to whom you can direct your questions.

 World wide airmail delivery of the hard copy Relationship Building Skill Certificate. The Relationship Building Skill Certificate can be used to prove your Personnel Management skills and does not mention the words "online".

 An online transcript that can be used to prove your certified credentials on the internet at any time.

How do I get certified?

The process of getting yourself certified is very simple. All you have to do is buy the ExpertRating Online Relationship Skills Course for $129.99. Log in to the instructor led course using your password. Go through the ExpertRating Online Relationship Skills Course courseware (which would take you 6 weeks) and complete the final Relationship Building Skill Certification exam at your convenience. You can complete the exam within 2 months of buying the Relationship Building Skill Certification. The result of the exam appears as soon as it is completed, and your Relationship Building Skill Certificate is mailed immediately.

What learning aids will I get?

The ExpertRating Online Relationship Skills Course includes the following learning aids:

24 x 7 hour access to the courseware. A printer friendly version of the ExpertRating Online Relationship Skills Course is also provided

A friendly instructor to answer your questions online

A discussion area to have your questions answered

Chapter end quizzes to ensure that you are learning important aspects of every chapter

Chapter assignments to help you practically use the Relationship Building Skill that you will learn during the Relationship Building Skill Course.

What is the final exam like?

The final exam is fully based upon the   ExpertRating Online Relationship Skills Course courseware that is provided along with the Relationship Building Skill Certification. If you have gone through the courseware properly you should not have a problem clearing the exam. The exam consists of multiple choice questions from all chapters of the ExpertRating Online Relationship Skills Courseware.

What are the course start dates?

ExpertRating instructor led courses commence every month, you can always choose a suitable date for your course commencement in any month. To see available course start dates, please click on the "Enroll now" button. All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when the lesson is released, but you must complete each lesson within two weeks of its release.

A new section of each course starts on the second or third Wednesday of each month. If enrolling in a series of two or more courses please be sure to space the start date for each course at least two months apart.


Buy the ExpertRating Online Relationship Skills Course- $129.99


Discover new ways to deal and communicate with difficult people. 

Everybody is surrounded by difficult people and it is not easy to handle them; be it your disturbing neighbors, your nagging parents or a bully at your workplace. Facing these people confidently makes you feel that you are in control of your life. However, it is also important to remember while dealing with these people that it is very unlikely of them to change their behavior.  Therefore, your focus while dealing withy these people should be to focus on solutions and not on blaming.


It is mandatory to maintain our calm and stay in control of the situation while dealing with difficult people. The ExpertRating Personnel Management and Relationship Building Skills Certification will make you confident and give you tips on handling difficult people with ease.

ExpertRating Online Relationship Skills Course Coverage (6 weeks program)  

Week One

Wednesday - Lesson 01

In the first lesson, you'll find out the answers to four very important questions that impact the success of your relationships with others. The answers to these questions will help you identify your preferred communication styles. By the time you finish this lesson, your skills for achieving successful relationships will markedly increase.

Friday - Lesson 02

In this lesson, you'll begin to build a database about not only your difficult people (those who are different in communication style from you), but also enhance your skills in reviewing and resolving problems with them. You'll learn to see things from others' viewpoints based on their needs, values, beliefs, experiences, skills, knowledge, and self-interests. You'll also learn to use a well-structured approach to carefully review all aspects of difficult situations by answering these questions: who? what? where? when? how? and why? And by answering these questions, you'll review specifically who your difficult people are, what they're like, how you typically react to them, and their response to your actions. These answers will enhance your ability to find solutions to conflict rather than defeat.

Week Two

Wednesday - Lesson 03

Lesson 3 will discuss four types of hostile, pushy, and rude people—with the emphasis on "hostile." These are people who want to control everything and everyone but have no self-control. This group is aggressive and unfriendly, and is appropriately called Hostile-Aggressive and/or Sensors. You'll learn how to analyze your own interactions, and see why some people are so concerned with "getting their job done" that they pay little attention to relationships with others. By observing others closely, you'll learn to read their identifying characteristics, and once you can identify which type of person you're dealing with, you'll be able to choose appropriate reactions to their hostile behaviors.

Friday - Lesson 04

In lesson 4 you'll learn appropriate options for interacting well with those who are stubborn, tight-lipped, and critical—the people known as Negative-Passives and/or Thinkers. By comparing your own group of Thinkers and Sensors, you'll soon see why Thinkers are much more passive than Sensors. They're also more organized, precise, and thorough. You'll easily recognize Thinkers you know because they're perfectionists—always moving slowly and cautiously. By the time you finish this lesson, you'll know some specific approaches you can use to deal with this group.

Week Three

Wednesday - Lesson 05-

In this lesson, you'll learn and practice appropriate options for dealing effectively with aggressive subcategories of Intuitors whom you'll learn to recognize because of their fashionable and stylish appearances, as well as their stimulating, cluttered, and friendly workplaces. You've probably experienced what happens when Intuitors aren't getting their needs met. They become neglectors, empire builders, and prima donnas. And by the time you finish this lesson, you'll know how to deal with each one.

Friday - Lesson 06

Lesson 6 will take another look at Relaters and see how they differ from Intuitors, who are also people-focused. Plus, you'll learn ways to effectively handle the difficult subcategories of Relaters. You'll see from examples that Relaters are more passive than Intuitors, they concentrate more on pleasing others than Intuitors do, they're very attentive to the needs of others, and they set high value on friendships and being accepted by others. But if their needs aren't met, they may become approval-seeking to the extreme. This lesson will go over how to deal with them.

Week Four

Wednesday - Lesson 07

Some of your difficult people probably also feel that you're their difficult person, but you may be totally unaware of this. Do you feel that ignorance is really bliss? You wouldn't if you value relationships with others as well as personal and professional success. If so, you need to know whose difficult person you may be. This lesson will go through some exercises that should help you figure it out. The greater your versatility, the more likely you are to experience win-win relationships—those in which the needs of everyone in a relationship are met.

Friday - Lesson 08

In this lesson, you'll work toward improving your own flexibility skills: Confidence, tolerance, empathy, positivity, and respect. To help, you'll answer a few questions about each of your own skill sets as you move through the lesson's materials. You'll also select and use techniques and processes to increase or improve your flexibility skills, and then you'll review your success or results achieved.

Week Five

Wednesday - Lesson 09

In this lesson, you'll learn that a certain set of characteristics is essential if you want to relate well with others. As you'll find out today, you must first improve your versatility skills to maintain a positive attitude, and then learn to view obstacles and problems as "opportunities." You'll also learn that versatility is based on your levels of resilience, vision, attentiveness, competence, and self-correction. Plus, you'll review techniques and processes by which you may increase or improve your versatility skills, and then apply the skills to your own situations and relationships and analyze their effectiveness.

Friday - Lesson 10

After finishing this lesson, you'll understand what assertiveness is and what it isn't. You'll begin to see why assertive behavior is so important to your success in getting along well with others, and you'll carefully examine your own level of assertiveness, know which of your skills need fine-tuning, and have access to the tools needed to accomplish your tune up. You'll learn that assertiveness involves taking responsibility for getting your own needs met in a way that also preserves the dignity and rights of others. Plus, you'll learn how to both show and tell others through assertive actions and language what you mean and what you need or want.

Week Six

Wednesday - Lesson 11

You're going to be amazed by the results you'll be able to accomplish after you complete this lesson! The assertive-communication techniques you'll practice are simple, yet powerful. You'll learn to use self-disclosure appropriately to share information about yourself—your thoughts, feelings, and opinions—to build relationship trust and common ground. Then you'll find out how to use persistence, or the broken record technique, to get results from someone who's not listening to your wants or needs. Next, you'll find out how to effectively use your voice and language assertively to improve your relationships. Added to the many other techniques you've already explored in this course, you'll now have all the tools you need to improve and maintain even your most difficult relationships.

Friday - Lesson 12

In the final lesson, you may be surprised to discover that your listening skills need improvement because listening well is a complex process in which your own selective filtering often keeps you from real understanding. Even more astounding, one spends more time listening every day than one does in other types of communication, yet a majority of people have never learned how to listen effectively. When paired with assertive speaking skills and other nonverbal skills, assertive listening skills will give you a lot more personal control over difficult situations—including living and working with difficult people

Buy the ExpertRating Online Relationship Skills Course - $129.99

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