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The ExpertRating Online Communication Skills Course
(leading to ExpertRating Communication Skills Certification).

If you often find yourself at a loss for words or lack confidence in your communication abilities, you'll appreciate this course. With the help of a patient instructor and a supportive community of your fellow students, you'll work step by step through the process of becoming a great conversationalist.

 You'll learn to use communication to build rapport and create environments of trust, warmth, and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.

Buy the ExpertRating Online Communication Skills Course- $129.99

This course includes a knowledgeable and caring instructor who will guide you through your lessons, facilitate discussions, and answer your questions. The instructor for this course will be Dawn Lianna.


 Dawn Lianna.

About the ExpertRating Online Communication Skills Course instructor : Dawn Lianna, who holds a Master's degree in counseling and psychology, teaches communication, stress management, natural health, and therapy skills to capacity audiences. A seasoned writer, teacher, and counselor, Lianna is known for her humanitarian style, quick wit, motivational skills and warmth.

  Effective Communication Skills Course requirements: For taking this instructor led ExpertRating Online Communication Skills Course you need Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

 Testimonials: The ExpertRating Online Communication Skills Course has received overwhelming positive feedback and reviews from students around the world. Here are a few:

Dawn, I just wanted to say thank you for this course. I learned many new techniques. I have a son who is bi-polar and I have been using many of the subjects discussed in the lessons; it really seems to help his mom and me to better connect with him. I've used the lessons in my job too…Thanks again for helping me become a much better listener.""Dear Dawn, Many thanks for teaching this course. As it is my first online course, I didn't know what to expect, but the course is excellent. I have enjoyed it very much and have learned a lot."
"Great class. Thanks for the new vocabulary and methods to try."
"Hello, this is only the third online class I have taken and so far it has been my favorite. I have really learned a lot and feel more confident with my communication skills. You really did a great job with this online class. Thanks."
"I am an IT manager and have a difficult time speaking to a large group. I get intimidated, more like tongue tied, and nervous in speaking to high management. I am taking this course in hopes of becoming self assured and more confident. I have read lesson 1 thru 4 and already learned tips to assist me. I am glad I am taking this course!"
"I can say that this lesson is one of the best lessons I’ve had in my life. It really helped me and opened my eyes and other senses to basic things – not only to feel it, but also to really know what it means and how to deal with this kind of situation. I will be reading this lesson many, many times."
"I did well on the exam and was pleased with the class material. I found the information valuable and an excellent resource that I will continue to practice as I interact with others and improve upon self (goals, relaxation)."
"I enjoyed this class and feel I've retained an enormous amount of information that will surely help me in all areas of communication.""I found this course rewarding and helped me to start changing old styles of communication with people. My job is different and I have a social life now and this course has helped a lot. Thank You."
"I knew going in, my communication skills needed a lot of work, I have downloaded the lessons and will continue to review them often. I am receiving terrific feedback from associates and customers as was stated in my original goals. This class has been, and will continue to be, a great asset for me. Thank you very much."
"I really enjoyed reading the material. It was easily and interestingly presented. The material highlighted thoughtful methods for improving rapport and communication...I printed out the material and I bet I will refer to it again and again to put me back on track toward bettering my goals and intentions."
"I thought the course was very informative, and now that the actual course is over, intend to continue learning from it, as I was very impressed with the instructors' upbeat and friendly writing style which motivated me in many positive ways."
"I've learned many things that has helped me communicate more effective with co-workers that I felt were difficult to deal with - thank you."

Buy the ExpertRating Online Communication Skills Course- $129.99

ExpertRating Online Communication Skills Course

(leading to ExpertRating Communication Skills Certification)

 ExpertRating is one of the world's only ISO 9001:2015 Certified companies (from TUV America) offering an Online Communication Skills Course (leading to ExpertRating Communication Skills Skills Certification).


Over 5 million people from 120 countries have benefited from ExpertRating Online Tests and Certifications. ExpertRating offers its testing services to the world's best companies such as Convergys Corp, UPS, GAP, Sony, Coke, Citrix, Deltek Corp, IKEA Systems and Ericsson to name a few. See where ExpertRating Certified Professionals are working.

 It is very safe to buy from ExpertRating. Apart from being an ISO 9001:2015 certified company, it is also HackerSafe approved.


ExpertRating upholds the highest privacy standards and complies with strict program requirements, ensuring that your information is always safe. ExpertRating has certified Several thousand individuals who are working with leading companies across the US and other countries. View list.

When you choose the ExpertRating Online Communication Skills Course you can be sure that you are buying a premium International certification that is recognized by hundreds of employers and Government bodies in the US and other countries.


 With ExpertRating you get certified quickly online and you are equipped with a store house of information through the in-depth ExpertRating Online Communication Skills Courseware which has been developed by experienced Communication Skills Experts.

 The ExpertRating Communication Skills Certification is by far the best value for money instructor led Communication Skills Program at $129.99.


Some Popular questions and answers about this ExpertRating Online Communication Skills Course & certification:

 How much does the Communication Skills Certification cost and what does it include?

You can buy this ExpertRating Online Communication Skills Course leading to Communication Skills certification at a special offer price of only $129.99 which includes the in-depth ExpertRating Online Communication Skills Courseware and exam fee. This is the best value for money Communication Skills Program available till date. You get the following services within the USD $129.99 fee.

 In-depth ExpertRating Online Communication Skills Courseware including scenarios and examples.

 An instructor to guide you through the course and to whom you can direct your questions.

 World wide airmail delivery of the hard copy Communication Skills Certificate. The Communication Skills Certificate can be used to prove your certified status and does not mention the words "online".

 An online transcript that can be used to prove your certified credentials on the internet at any time.

How do I get certified?

The process of getting yourself certified is very simple. All you have to do is buy the ExpertRating Online Communication Skills Course for $129.99. Log in to the instructor led course using your password. Go through the ExpertRating Online Communication Skills Courseware (which would take you 6 weeks) and complete the final Communication Skills Certification exam at your convenience. You can complete the exam within 2 months of buying the Communication Skills Certification. The result of the exam appears as soon as it is completed, and your Communication Skills Certificate is mailed immediately.

What learning aids will I get?

The ExpertRating Online Communication Skills Course includes the following learning aids:

24 x 7 hour access to the courseware. A printer friendly version of the ExpertRating Online Communication Skills Course is also provided

A friendly instructor to answer your questions online

A discussion area to have your questions answered

Chapter end quizzes to ensure that you are learning important aspects of every chapter

Chapter assignments to help you practically use the Communication Skills that you will learn during the Communication Skills Course.

What is the final exam like?

The final exam is fully based upon the   ExpertRating Online Communication Skills Courseware that is provided along with the Communication Skills Certification. If you have gone through the courseware properly you should not have a problem clearing the exam. The exam consists of multiple choice questions from all chapters of the ExpertRating Online Communication Skills Courseware.

What are the course start dates?

ExpertRating instructor led courses commence every month, you can always choose a suitable date for your course commencement in any month. To see available course start dates, please click on the "Enroll now" button. All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when the lesson is released, but you must complete each lesson within two weeks of its release.

A new section of each course starts on the second or third Wednesday of each month. If enrolling in a series of two or more courses please be sure to space the start date for each course at least two months apart.


Buy the ExpertRating Online Communication Skills Course- $129.99


Effective communication helps you to gain a control, helps to motivate, exchange information and emotionally express your feelings.

Communication is a way in which the information is transferred from the sender to the receiver through the use of a medium. Effective communication is the one where the receiver receives the correct message intended by the sender. Means of communication include speaking, singing, touching, body language, sign language and even silence. Communication can be downward, upward or crosswise. It can either be formal or informal. The main communication skills include listening, feedback and presentation skills.


The Communication course will help you overcome the barriers of communication like filtering, selective perception, emotions and language. The ExpertRating Communication Certification will give you the confidence to effectively communicate your ideas and express your feelings.

ExpertRating Online Communication Skills Course Coverage (6 weeks program)  

Week One

Wednesday - Lesson 01

In the first lesson, you'll learn the qualities that make someone a great communicator. This lesson will teach you the five components of achievable goals and how to create win-win situations. You'll benefit from setting your own communication goals in clear steps that are easy to reach. You'll be able to apply the new skills you learn to your own life, and this lesson will be right here to guide you in the Discussion Area to help you build your confidence and learn to communicate more powerfully.

Friday - Lesson 02

Building rapport is the first great key to effective communication. Great communicators know how to get and keep rapport with others. In this lesson, you'll learn how to build rapport with almost anyone. The potent tools are easy to understand and use. And after this lesson, you'll become a better listener and know how to keep respect alive in your conversations. You'll also learn the art of reflective listening, and this lesson will give you lots of examples and stories of how others turned frustrating communications into successful ones.

Week Two

Wednesday - Lesson 03

In this lesson you'll learn how to pace and lead your conversations toward win-win outcomes. You'll learn how to contain a conversation, keeping it on track and moving toward your goals. You'll understand how and when to use different styles of communication, and you'll learn how to contain a conversation so things go smoothly. Interrupting gracefully and breaking rapport are skills you'll learn to use in uncomfortable situations. This lesson will give you lots of examples on how this works so you'll learn quickly.

Friday - Lesson 04

In this lesson, you'll master the three learning and communication styles. You'll uncover your own learning style and learn to spot the communication style of others. These skills will help you share your views with anyone, even those you previously found difficult to communicate with. You'll learn how your brain works, and this lesson will go through an exercise to help you mobilize your brain power. This lesson is always a student favorite!

Week Three

Wednesday - Lesson 05-

In this lesson you'll learn some great ways to regain lost rapport and keep conversations positive. When one lose rapport, disagreements flourish, but a skilled communicator can regain lost rapport. You'll also learn how to acquire flexibility in your communication style, enabling you to stay in great rapport with all types of people.

Friday - Lesson 06

In this lesson, you'll learn some useful motivation strategies. People motivate toward pleasure and away from pain. When you understand how to motivate yourself and others, you get more done. So in this lesson, you'll find out how to inspire coworkers and family members toward mutual outcomes. As you master your motivation skills, other things fall into place. Relationships heal and communication improves. You'll develop a strong sixth sense about the people you come in contact with. These practical hands on skills are something you can use for the rest of your life.

Week Four

Wednesday - Lesson 07

In this lesson you'll explore presentation skills. An effective presenter knows how to communicate fluently and has a sense of the atmosphere in a room. An effective presenter creates win-wins so that everyone is happy with the outcome. After finishing this lesson, you'll understand how to use first, second and third-person perspective to increase your awareness and understanding. This lesson will also show you ways to feel comfortable in many kinds of group situations.

Friday - Lesson 08

Imagine that you're a part of a team in which the leadership is genuine. Imagine knowing how to step into the shoes of a true leader. This lesson will explore leadership and teamwork. You'll learn how to build a great work or family team where each team member gives one another equal value and respect. You'll see how a great leader can elicit and set the goals for his or her team and develop the vision for the group. The leader uses the knowledge and capabilities of each person, and places team members so each person performs optimally. Effective leaders inspire, guide, and bring out the best in each and all.

Week Five

Wednesday - Lesson 09

In this lesson, you'll learn how to communicate effectively with children. Guiding children is a huge responsibility. Children are very open, and uttered words go in deeply. You'll learn why the early years of a child's life are so important. This information is relevant at any age, but especially important with young children. Information about brain development and early literacy dovetails beautifully with the other wonderful things you'll learn in this course.

Friday - Lesson 10

Your subconscious mind is your deeper mind—it's the part of your mind that's beneath your conscious awareness. When you understand how to talk to your subconscious, you understand how to work with yourself and others to create greater success. In this lesson, you'll find out how to use affirmations effectively. You'll understand how your subconscious mind works, and you'll learn more about non-verbal communication, which is 96% of communication. This lesson will also teach you how to apply the strategies to your personal situations.

Week Six

Wednesday - Lesson 11

Anger is one of the biggest stumbling blocks to healthy relationships. Learning to manage and control your anger makes you a more powerful communicator and keeps goodwill strong. This lesson will focus on centering and tools to use when you're stressed or angry. You'll understand how to manage transition times so that change is graceful. You'll learn how to hold efficient, productive, and fun family meetings. Family meetings reduce the stress in your home and increase the communication among the members of your household. You'll also find out how to apply these techniques to any group.

Friday - Lesson 12

In each of the lessons, the material has been building up to this point, and today is the grand finale. The final lesson will pull together and review everything you've learned. It will go back and take a look at your communication goals to see how far you've come, and you'll set new goals to help you effectively apply your skills to your life after the course. You'll gain further insight, enabling you to move past your stuck spots and into being a very effective communicator. You'll use these strategies for the rest of your life!

Buy the ExpertRating Online Communication Skills Course - $129.99

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