The ExpertRating Online Relationship Skills Course (leading to ExpertRating Relationship Building Skills
Certification).
Do you know
people whose behavior makes completing even the simplest tasks
difficult? Would you like to learn how to have more successful
relationships with difficult bosses, co-workers, students, neighbors
or family members?
Join this class
and get helpful information for understanding yourself, solving
people problems, and improving your relationships and personal and
professional productivity
This course includes a knowledgeable and
caring instructor who will guide you through your lessons,
facilitate discussions, and answer your questions. The instructor
for this course will be Judy Snyder
.
Judy Snyder
About the
ExpertRating Online Relationship Skills Course
instructor :
Judy Snyder holds a doctorate degree and over 30 years of experience
as a college and university teacher, administrator, and curriculum
developer. She has over 15 years' experience as an entrepreneur and
freelance writer. Judy specializes in teaching courses in effective
communication, relationship skills, project management, and
personnel and office management.
Achieving Success with Difficult People
Course requirements:
For taking this
instructor led ExpertRating Online Relationship Skills Course you need
Internet access, E-mail, and the Microsoft Internet Explorer or
Mozilla Firefox Web browser.
Testimonials:
The ExpertRating Online Relationship Skills Course has received
overwhelming positive feedback and reviews from students around the
world. Here are a few:
"Excellent
course. Easy to follow. Very useful."
"Excellent
course! If I had my druthers, it would be given over twelve weeks, rather than
six, the better to practice the skills Ms. Snyder taught. I shall use the
knowledge I gained through the rest of my life and shall refer to the course
often."
"Excellent
Course. I will be able to reference and use the information and resources
available in this course as skills for a lifetime."
"Excellent
supplementary materials that will be useful in school and practice. Thanks
much!"
"Good
information presented in an easy to read style. Instructor offered many helpful
resources for the student. Excellent instructor. She took the challenge of an
online class and managed to personalize it with her wonderful personal
experiences."
"Great
Class! Very useful material!"
"Great
course. Anyone in the working world needs to take this course. Should be
mandatory for anyone in management. Learned a lot about dealing with others."
"Great
course - I liked the format very much."
"Great
first experience taking an online course. Lots of excellent recourses and the
supplementary materials were very helpful."
"I
appreciate the immediate feedback the instructor provided in the discussion
areas, and her pleasant demeanor when dealing with different personalities. It
indirectly showed me how to use the skills taught in the class."
"I
enjoyed the material and all the information that this course presented. It is
very helpful in daily life encounter and especially beneficial in the coreporate
culture."
"I
enjoyed the material and all the information that this course presented. It is
very helpful in daily life encounter and especially beneficial in the corporate
culture."
"I
enjoyed this class - it was interesting and easy to follow. The content was
useful and applicable. I will review and use in the future."
"I
enjoyed this course very much.I notice a change at work and with my family. I
would recommend this course to everyone."
"I
found the class very interesting and it gave me some insight on looking at other
people when there is conflict between us. It helps to take some of the feelings
away to know we have different backgrounds and different ways of doing things."
"I
found the course to be very informative and helpful for my present situations
and future dealings with people. Thank you!!"
"I
found the course to provide greater access to material than I had expected, a
pleasant surprise!"
"I
found this class very enlightening and helpful. I appreciate all your effort and
expertise in presenting the information in a well-organized and interesting
manner."
"I
found this class very enlightening and helpful. I appreciate all your effort and
expertise in presenting the information in a well-organized and interesting
manner. Again, thank you."
"I
found this course to be very interesting and gave me a great insight into other
people's behaviour as well as my own. I especially found the links to other
websites and articles very useful."
"I
gained some very valuable information and have made a binder to keep my lessons
and use for a future resource."
"I
loved this class! I found the glossary/index very useful. It will be with me
forever as I have named my teenagers with their new appropriate titles...Thank
yoou so very much!"
ExpertRating Online Relationship Skills Course
(leading to
ExpertRating Relationship Building Skill Certification)
ExpertRating
is one of the world's only ISO 9001:2015
Certified companies (from
TUV America) offering an Online Relationship Skills Course (leading to ExpertRating Relationship Skills Skills Certification).
Over 5 million people from 120 countries have benefited from ExpertRating Online Tests and Certifications. ExpertRating offers its testing services
to the world's best companies such as Convergys Corp, UPS, GAP,
Sony, Coke, Citrix, Deltek Corp, IKEA Systems and Ericsson to name a
few. See
where ExpertRating Certified Professionals are working.
It is very safe to buy from
ExpertRating. Apart from being an ISO 9001:2015
certified company, it is also HackerSafe approved.
ExpertRating upholds the highest privacy standards and complies with
strict program requirements, ensuring that your information is always safe.
ExpertRating has certified Several thousand individuals who are working with leading companies across the US and
other countries.
View list.
When you choose the
ExpertRating Online Relationship Skills Course you can be sure that you are buying a
premium International certification that is recognized by hundreds
of employers and Government bodies in the US and other countries.
With ExpertRating you get certified
quickly online and you are equipped with a store house of
information through the in-depth ExpertRating Online Relationship Skills Courseware which has
been developed by experts.
The ExpertRating Relationship Building
Skill Certification is by far the best value for money instructor led
Relationship Building Skill Program at $129.99.
Some Popular questions and answers about
this ExpertRating Online Relationship Skills Course&
certification:
How much does the
Relationship Building Skill Certification cost and what does it include?
You can buy this ExpertRating Online Relationship Skills Course
leading to
Relationship Building Skill certification at a special offer price of only $129.99 which
includes the in-depth ExpertRating Online Relationship Skills Course courseware and exam fee. This is
the best value for money Personnel Management Program available till date. You
get the following services within the USD $129.99 fee.
In-depth ExpertRating Online Relationship Skills Courseware including scenarios and
examples.
An instructor to guide you through the
course and to whom you can direct your questions.
World wide airmail delivery of the hard
copy Relationship Building Skill Certificate. The Relationship
Building Skill Certificate can be used
to prove your Personnel Management skills and does not mention the words
"online".
An online transcript that can be used to
prove your certified credentials on the internet at any time.
How do I get certified?
The process of getting yourself certified is very simple. All you have to do is buy the
ExpertRating Online Relationship Skills Course for $129.99. Log in to the instructor led course using your password. Go through the
ExpertRating Online Relationship Skills Course courseware (which would take you 6 weeks) and complete the final
Relationship Building Skill Certification exam at your convenience. You can complete the exam within 2 months of buying the
Relationship Building Skill Certification. The result of the exam appears as soon as it is completed, and your
Relationship Building Skill Certificate is mailed immediately.
What learning aids will I get?
The
ExpertRating Online Relationship Skills Course includes the following learning aids:
24 x 7 hour access to the courseware. A printer friendly version of the
ExpertRating Online Relationship Skills Course is also provided
A friendly instructor to answer your questions online
A discussion area to have your questions answered
Chapter end quizzes to ensure that you are learning important aspects of every chapter
Chapter assignments to help you practically use the
Relationship Building Skill that you will learn during the
Relationship Building Skill Course.
What is the final exam like?
The final exam is fully based upon the
ExpertRating Online Relationship Skills Course courseware that is provided along with the
Relationship Building Skill Certification. If you have gone through the courseware properly you should not have a problem clearing the exam. The exam consists of multiple choice questions from all chapters of the
ExpertRating Online Relationship Skills Courseware.
What are the course start dates?
ExpertRating instructor led courses commence
every month, you can always choose a suitable date for your course
commencement in any month. To see available course start dates,
please click on the "Enroll now" button.
All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when the lesson is released, but you must complete each lesson within two weeks of its release.
A new section of each course starts on the second or third Wednesday of each month. If enrolling in a series of two or more courses please be sure to space the start date for each course at least two months apart.
Discover
new ways to deal and communicate with difficult people.
Everybody is
surrounded by difficult people and it is not easy to handle them; be
it your disturbing neighbors, your nagging parents or a bully at
your workplace. Facing these people confidently makes you feel that
you are in control of your life. However, it is also important to
remember while dealing with these people that it is very unlikely of
them to change their behavior. Therefore, your focus while dealing
withy these people should be to focus on solutions and not on
blaming.
It is mandatory to maintain our calm
and stay in control of the situation while dealing with difficult
people. The ExpertRating Personnel Management and Relationship
Building Skills
Certification will make you confident and give you tips on handling
difficult people with ease.
In the first
lesson, you'll find out the answers to four
very important questions that impact the
success of your relationships with others.
The answers to these questions will help you
identify your preferred communication
styles. By the time you finish this lesson,
your skills for achieving successful
relationships will markedly increase.
Friday - Lesson 02
In this
lesson, you'll begin to build a database
about not only your difficult people
(those who are different in
communication style from you), but also
enhance your skills in reviewing and
resolving problems with them. You'll
learn to see things from others'
viewpoints based on their needs, values,
beliefs, experiences, skills, knowledge,
and self-interests. You'll also learn to
use a well-structured approach to
carefully review all aspects of
difficult situations by answering these
questions: who? what? where? when?
how? and why? And by
answering these questions, you'll review
specifically who your difficult people
are, what they're like, how you
typically react to them, and their
response to your actions. These answers
will enhance your ability to find
solutions to conflict rather than
defeat.
Week Two
Wednesday - Lesson 03
Lesson 3 will
discuss four types of hostile, pushy,
and rude people—with the emphasis on
"hostile." These are people who want to
control everything and everyone but have
no self-control. This group is
aggressive and unfriendly, and is
appropriately called Hostile-Aggressive
and/or Sensors. You'll learn how to
analyze your own interactions, and see
why some people are so concerned with
"getting their job done" that they pay
little attention to relationships with
others. By observing others closely,
you'll learn to read their identifying
characteristics, and once you can
identify which type of person you're
dealing with, you'll be able to choose
appropriate reactions to their hostile
behaviors.
Friday - Lesson 04
In lesson 4 you'll
learn appropriate options for interacting
well with those who are stubborn,
tight-lipped, and critical—the people known
as Negative-Passives and/or Thinkers.
By comparing your own group of Thinkers and
Sensors, you'll soon see why Thinkers are
much more passive than Sensors. They're also
more organized, precise, and thorough.
You'll easily recognize Thinkers you know
because they're perfectionists—always moving
slowly and cautiously. By the time you
finish this lesson, you'll know some
specific approaches you can use to deal with
this group.
Week Three
Wednesday - Lesson 05-
In this lesson,
you'll learn and practice appropriate
options for dealing effectively with
aggressive subcategories of Intuitors whom
you'll learn to recognize because of their
fashionable and stylish appearances, as well
as their stimulating, cluttered, and
friendly workplaces. You've probably
experienced what happens when Intuitors
aren't getting their needs met. They become
neglectors, empire builders, and prima
donnas. And by the time you finish this
lesson, you'll know how to deal with each
one.
Friday - Lesson 06
Lesson 6 will take
another look at Relaters and see how they
differ from Intuitors, who are also
people-focused. Plus, you'll learn ways to
effectively handle the difficult
subcategories of Relaters. You'll see from
examples that Relaters are more passive than
Intuitors, they concentrate more on pleasing
others than Intuitors do, they're very
attentive to the needs of others, and they
set high value on friendships and being
accepted by others. But if their needs
aren't met, they may become approval-seeking
to the extreme. This lesson will go over how
to deal with them.
Week Four
Wednesday - Lesson 07
Some of your
difficult people probably also feel that
you're their difficult person, but you may
be totally unaware of this. Do you feel that
ignorance is really bliss? You wouldn't if
you value relationships with others as well
as personal and professional success. If so,
you need to know whose difficult person you
may be. This lesson will go through some
exercises that should help you figure it
out. The greater your versatility, the more
likely you are to experience win-win
relationships—those in which the needs of
everyone in a relationship are met.
Friday - Lesson 08
In this lesson,
you'll work toward improving your own
flexibility skills: Confidence, tolerance,
empathy, positivity, and respect. To help,
you'll answer a few questions about each of
your own skill sets as you move through the
lesson's materials. You'll also select and
use techniques and processes to increase or
improve your flexibility skills, and then
you'll review your success or results
achieved.
Week Five
Wednesday - Lesson 09
In this lesson,
you'll learn that a certain set of
characteristics is essential if you want to
relate well with others. As you'll find out
today, you must first improve your
versatility skills to maintain a positive
attitude, and then learn to view obstacles
and problems as "opportunities." You'll also
learn that versatility is based on your
levels of resilience, vision, attentiveness,
competence, and self-correction. Plus,
you'll review techniques and processes by
which you may increase or improve your
versatility skills, and then apply the
skills to your own situations and
relationships and analyze their
effectiveness.
Friday - Lesson 10
After finishing
this lesson, you'll understand what
assertiveness is and what it isn't. You'll
begin to see why assertive behavior is so
important to your success in getting along
well with others, and you'll carefully
examine your own level of assertiveness,
know which of your skills need fine-tuning,
and have access to the tools needed to
accomplish your tune up. You'll learn that
assertiveness involves taking responsibility
for getting your own needs met in a way that
also preserves the dignity and rights of
others. Plus, you'll learn how to both show
and tell others through assertive actions
and language what you mean and what you need
or want.
Week Six
Wednesday - Lesson 11
You're going to be
amazed by the results you'll be able to
accomplish after you complete this lesson!
The assertive-communication techniques
you'll practice are simple, yet powerful.
You'll learn to use self-disclosure
appropriately to share information about
yourself—your thoughts, feelings, and
opinions—to build relationship trust and
common ground. Then you'll find out how to
use persistence, or the broken record
technique, to get results from someone who's
not listening to your wants or needs. Next,
you'll find out how to effectively use your
voice and language assertively to improve
your relationships. Added to the many other
techniques you've already explored in this
course, you'll now have all the tools you
need to improve and maintain even your most
difficult relationships.