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The ExpertRating Online Computer Training Course (PC Maintenance)
(leading to ExpertRating Computer Maintenance Certification).

Don't spend your hard-earned cash on expensive PC repairs! The vast majority of the problems people experience with their computers are completely avoidable, and most can be solved with nothing more than a few minutes of your time. Intro to PC Troubleshooting takes you step by step through the typical hardware and operating system problems encountered by technicians, teaching troubleshooting techniques to decipher any problem, and giving you the skills you need to solve them.

Once you've mastered the basics, the course launches into some of the more advanced and nasty problems that crop up in the PC, teaching you how to diagnose and fix those problems as well! Finally, Intro to PC Troubleshooting shows you how to maintain and optimize a Windows PC. So what are you waiting for? Let's troubleshoot - and fix - some PCs!

Buy the ExpertRating Online Computer Training Course (PC Maintenance)- $129.99

This course includes a knowledgeable and caring instructor who will guide you through your lessons, facilitate discussions, and answer your questions. The instructor for this course will be Scott Jernigan.

Scott Jernigan

About the ExpertRating Online Computer Training Course (PC Maintenance) instructor :With a Master of Arts degree in Medieval History, Scott Jernigan feels as much at home in the musty archives of London as he does in the warm glow of a computer monitor. Scott teaches A+ Certification and PC hardware classes around the country, including several stints at the FBI Academy in Quantico, VA, Lucent Technologies in Baltimore, MD, and the United Nations in New York City. Scott has also edited numerous computer books, including the best-selling "All in One A+ Certification Exam Guide" and the "Network+ Certification Exam Guide" from McGraw-Hill. Practicing what he teaches, Scott is an A+ and Network+ Certified Technician.

  Online PC Troubleshooting Course requirements: For taking this instructor led ExpertRating Online Computer Training Course (PC Maintenance) you need Internet access, E-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser, and a computer equipped with any Microsoft Windows 95 or better. You will also need access to one or more computers that do not contain any data you consider sensitive.

 Testimonials: The ExpertRating Online Computer Training Course (PC Maintenance) has received overwhelming positive feedback and reviews from students around the world. Here are a few:

"As an amateur, I really appreciated how the instructor started from the very beginning and built from there. I really enjoyed his humor-it made the course more human and not so intimidating. Thank You!"

"course is very enlightening, made a lot of sense. Discovered lots of things that I didn't understand before. Also, dispelled my fear of Windows."

"Enjoyed the course. The instructor made the technical nature of the course easy to understand."

"Especially liked the final found I had to review the entire class to finish caused me to realize what areas I am weakest thanks for this class"

"Excellent coverage of a strange technology. Appreciated translating the new tech to comparable lay language whenever possible."

"Great course & instructor. Finally found a 'what do I do now coach?' course I could understand! Will probably take it again!"

"I enjoyed the course. It removes a lot of the mystery and fear associated with the CPU box and all of the magic inside. A good confidence builder and that was what I was after in this course."

"I enjoyed the course very much. I found the lessons easy to understand and informative. I also enjoyed the freedom of being able to take the classes over the internet because of my work hours normal classes don't always fit in my schedule. I look forward to taking more courses in the near future. Thank you for everything and keep up the good work."

"I enjoyed this course and really enjoyed the instructors writing style and wit!!!"

"I have learned so much from this course and have already put a lot of the information to work in repairing my computers. I would recommend this course to anyone who is interested in saving money and being useful themselves and who loves knowledge. Thank you for a course well put together."

"I liked this course and would recommend it to anyone who needed help. I was having to take my computer. out to be worked on every time something went wrong. I now think that I will be able to solve most of the problems myself. I want to thank the instructor for his time and effort."

"I loved this course and the instructor's writing style. He explained the technical in plain english and I really understood what he was teaching. I would recommend the instructor and course."

"I really enjoyed this course and getting some answers to questions that have been nagging at me.I like the fact that I could print the whole course for future reference. Finally, when I have a computer problem, I can prove to my husband that it is not just the loose nut behind the keyboard. Thanks."

"I think it would be helpful to have an index or table of contents for the material. I loved the humour!"


Buy the ExpertRating Online Computer Training Course (PC Maintenance)- $129.99

ExpertRating Online Computer Training Course (PC Maintenance)

(leading to ExpertRating Computer Maintenance Certification)

 ExpertRating is one of the world's only ISO 9001:2015 Certified companies (from TUV America) offering an Online Computer Training (PC Maintenance) Course (leading to ExpertRating Computer Training (PC Maintenance) Skills Certification).


Over 5 million people from 120 countries have benefited from ExpertRating Online Tests and Certifications. ExpertRating offers its testing services to the world's best companies such as Convergys Corp, UPS, GAP, Sony, Coke, Citrix, Deltek Corp, IKEA Systems and Ericsson to name a few. See where ExpertRating Certified Professionals are working.

 It is very safe to buy from ExpertRating. Apart from being an ISO 9001:2015 certified company, it is also HackerSafe approved.


ExpertRating upholds the highest privacy standards and complies with strict program requirements, ensuring that your information is always safe. ExpertRating has certified Several thousand individuals who are working with leading companies across the US and other countries. View list.

When you choose the ExpertRating Online Computer Training Course (PC Maintenance) you can be sure that you are buying a premium International certification that is recognized by hundreds of employers and Government bodies in the US and other countries.


 With ExpertRating you get certified quickly online and you are equipped with a store house of information through the in-depth ExpertRating Online Computer Training Course (PC Maintenance) Courseware which has been developed by experienced Computer Maintenance Experts.

 The ExpertRating Computer Maintenance Certification is by far the best value for money instructor led Computer Maintenance Program at $129.99.


Some Popular questions and answers about this ExpertRating Online Computer Training Course (PC Maintenance) and Certification:

 How much does the Computer Maintenance Certification cost and what does it include?

You can buy this ExpertRating Online Computer Training Course (PC Maintenance) leading to Computer Maintenance certification at a special offer price of only $129.99 which includes the in-depth ExpertRating Online Computer Training Course (PC Maintenance) Courseware and exam fee. This is the best value for money Computer Maintenance Program available till date. You get the following services within the USD $129.99 fee.

     In-depth ExpertRating Online Computer Training Course (PC Maintenance) Courseware including scenarios and case studies.

     An instructor to guide you through the course and to whom you can direct your questions.

     World wide airmail delivery of the hard copy Computer Maintenance Certificate. The Computer Maintenance Certificate can be used to prove your certified status and does not mention the words "online".

     An online transcript that can be used to prove your certified credentials on the internet at any time.

ExpertRating    Introduction to PC Troubleshooting Certification

How do I get certified?

The process of getting yourself certified is very simple. All you have to do is buy the ExpertRating Online Computer Training Course (PC Maintenance) for $129.99. Log in to the instructor led course using your password. Go through the ExpertRating Online Computer Training Course (PC Maintenance) Courseware (which would take you 6 weeks) and complete the final Computer Maintenance Certification exam at your convenience. You can complete the exam within 2 months of buying the Computer Maintenance Certification. The result of the exam appears as soon as it is completed, and your Computer Maintenance Certificate is mailed immediately.

What learning aids will I get?

The ExpertRating Online Computer Training Course (PC Maintenance) includes the following learning aids:

24 x 7 hour access to the courseware. A printer friendly version of the ExpertRating Online Computer Training Course (PC Maintenance) is also provided

A friendly instructor to answer your questions online

A discussion area to have your questions answered

Chapter end quizzes to ensure that you are learning important aspects of every chapter

Chapter assignments to help you practically use the Computer Maintenance that you will learn during the Computer Maintenance Course.

What is the final exam like?

The final exam is fully based upon the   ExpertRating Online Computer Training Course (PC Maintenance) Courseware that is provided along with the Computer Maintenance Certification. If you have gone through the courseware properly you should not have a problem clearing the exam. The exam consists of multiple choice questions from all chapters of the ExpertRating Online Computer Training Course (PC Maintenance) Courseware.

What are the course start dates?

ExpertRating instructor led courses commence every month, you can always choose a suitable date for your course commencement in any month. To see available course start dates, please click on the "Enroll now" button. All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when the lesson is released, but you must complete each lesson within two weeks of its release.

A new section of each course starts on the second or third Wednesday of each month. If enrolling in a series of two or more courses please be sure to space the start date for each course at least two months apart.


Buy the ExpertRating Online Computer Training Course (PC Maintenance)- $129.99


According to the US Bureau of Labor Statistics, Computer support specialists and systems administrators held about 862,000 jobs in 2006.

Troubleshooting means an organized problem solving method. PC Troubleshooting involves getting to the root of the issue so that it can be resolved. As a troubleshooter one has to interpret problems and provide technical support for hardware, software, and systems. The troubleshooters answer telephone calls, analyze problems by using automated diagnostic programs, and resolve recurring difficulties. Through this course, you will be able to successfully troubleshoot computers and learn how to manage replication, apply the appropriate solutions and recover from system failure.


The ExpertRating PC Troubleshooting Certification course will make you adept as a troubleshooter by comprehensively discussing the tools and techniques required by a troubleshooter.

ExpertRating Online Computer Training Course (PC Maintenance) Coverage (6 weeks program)  

Week One

Wednesday - Lesson 01

Learning how to troubleshoot PCs can save you money and reduce your stress when something goes wrong. Before you can troubleshoot, though, you need a basic understanding of the PC. This first lesson will introduce you to the most common devices that you'll find on a PC. By the time you finish this lesson, you'll be able to recognize the monitor, keyboard, mouse, and many of the ports you might use to connect devices to the computer. This lesson will finish out with a discussion about basic care and maintenance of printers, and how to keep power to the PC safe for the delicate circuits inside your system.

Friday - Lesson 02

Now that you're familiar with the basics, let's take a peek behind the curtain. This lesson will take you on a tour inside a PC and show you the parts that make the system tick. This lesson will introduce you to important hardware, such as the CPU, RAM, and storage devices, and will explain how they all play together. Along the way, you'll learn the terminology you'll need to "talk the talk" of a PC tech, and maybe even impress your friends.

Week Two

Wednesday - Lesson 03

A PC isn't of much use without an operating system to give it function. This lesson will discuss the various popular versions of Windows from yesterday and current, including Windows 9x, 2000, XP, and Vista. You'll also follow the process a PC goes through after you press the power button, learning the steps that go on behind the scenes, and becoming familiar with the important files Windows needs to start.

Friday - Lesson 04

An ounce of prevention is worth a pound of cure, or so the common wisdom goes. In this lesson, you'll learn the secret to PC troubleshooting: preparedness. This lesson will teach you how to use the software tools that will help you recover a system when there's a problem, and other tools that may help prevent some problems from occurring in the first place. Then this lesson will walk through the process of backing up important data, such as personal documents and e-mail messages, and you'll learn how to use these backups so you'll be prepared when the inevitable happens.

Week Three

Wednesday - Lesson 05-

Your PC may come with a standard set of devices, but you're not limited to just those. PCs enable you to add more devices for increased function and flexibility. This lesson will explore the technologies that make this expansion possible. You'll learn how devices use configurations called "system resources" to communicate with the computer. Since device installations don't always go as smoothly as anticipated, this lesson will also show you how to troubleshoot installation problems and conflicts that can prevent a device from working.

Friday - Lesson 06

Computers need power to function, so you need to understand power supplies and what you can do to ensure your system always has the clean and steady power required to do its job. In this lesson, you'll look at the PC's need for power and ventilation. You'll learn how to identify and replace a bad power supply, as well as how to keep your computer cool and well ventilated, and what can go wrong if you don't. You'll round out this lesson by learning how to be environmentally responsible when storing and disposing of computer equipment.

Week Four

Wednesday - Lesson 07

What good is your computer if it can't remember anything? This lesson will take a look at system memory, or RAM. First, it will identify the various types of RAM and the technologies behind them. From there, you'll learn how to install RAM in a system and recognize common errors you may run into along the way. Then this lesson will take you behind the scenes where you'll have a chance to see how a PC knows what it has "under the hood" and how it uses BIOS to help the CPU communicate with all the devices in the computer. This lesson will wrap up with a tour of the System Setup Utility.

Friday - Lesson 08

One of the most common PC problems occurs during the startup and shut down processes. To understand what's going on, you need to know what should happen during a normal startup and shut down, so this will go through them step-by-step. Then this lesson will discuss some of the issues that may occur during those processes, and this lesson will show how you have to resolve them so you never have to stare at a "Starting Windows" message for multiple minutes again!

Week Five

Wednesday - Lesson 09

This lesson will take a look at the system's mass data storage—the hard drive or drives. You'll learn what a hard drive does, and how using swap files and disk caching can help things run smoothly. Along the way, this lesson will teach you the benefits of regular maintenance with utilities such as Disk Defragmenter and Error Checking. You'll also see how to protect data from catastrophic failures—always a bonus.

Friday - Lesson 10

The Windows operating system is just like a car—with a bit of tweaking and fine tuning, you can keep it running fast and efficiently. In this lesson, you'll learn how to optimize Windows and keep it streamlined. This lesson will also take a look at the various options that Windows offers that enable you to customize it to your own tastes and needs.

Week Six

Wednesday - Lesson 11

Anyone who's used Windows for any length of time has experienced the dreaded Blue Screen of Death—where statements like "General Protection Fault" and "Fatal Exception" sit on your screen surrounded by information that might as well be written in Greek. This lesson will give you the scoop on the different types of errors you might see and what they mean. Then this lesson will show you some methods that can help you isolate and identify the errors so you can eliminate them and get back up and running again.

Friday - Lesson 12

The Internet is everywhere. You see it at work and in homes—and you can even access it at many coffee shops and parks. This lesson will delve into the world of the Internet and explore some common Internet issues. You'll learn what you need to access the Internet, and look at how to troubleshoot connectivity problems, optimize your browser settings, and handle pop-ups and spyware.

Buy the ExpertRating Online Computer Training Course (PC Maintenance) - $129.99

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