Supervision Management Course-$129.99 - Advanced Management Training

According to the U.S. Department of Labor Statistics, the office and administrative support supervisors and managers held 1.4 million jobs in 2006.

Office and administrative support supervisors and managers, especially those working in the private sector, can expect perks and benefits in the form of bonuses and stock options. With the ever increasing requirement of reaching out to the customer in almost every industry, the role of the salesman has become all the more important. Certified Sales Managers are one of the highest paid and most sought after professionals today.

The importance of selling skills is set to become far more important in the times to come as product marketing and delivery become more complex with increased time and cost constraints. Sales Managers allocate the sales territories, fix goals and launch training programs for the sales representatives. They motivate and guide the sales representatives to improve the sales performance.

Some employers prefer a bachelor’s or master’s degree holders in business administration with specialization in the field of marketing. A course in business law, management, economics, accounting and statistics can give you an edge over the others. The ExperRating Sales Management Certification can further enhance your resume and help you understand the skills and knowledge required to be a successful Sales Manager.

ExpertRating Online Supervision and Management Course (Advanced) Coverage (6 weeks program)

Week One

Wednesday - Lesson 01

When a manager or supervisor begins to have problems in the workplace, it usually isn't due to any technical skill deficiency. More often than not, it's some kind of communication problem or interpersonal problem. This course will provide you with a great many tools you can use to help with the kinds of real-world issues that arise every day in the workplace. This first lesson will introduce you to some of the basic components of communication.

Friday - Lesson 02

As one begins to identify problems or issues with communication in organizations, it's helpful to have a framework to help understand it. This lesson will look at the directions in which communication flows in organizations, barriers to communication, and organizational issues that block communication.

Week Two

Wednesday - Lesson 03

How do you become a better communicator? Choosing the right communication method is a logical first step! This lesson will provide you with some tips for doing just that. This lesson will also talk about how to listen more effectively-the first step to being a more effective communicator.

Friday - Lesson 04

What one says is only part of what is really communicated. The non-verbal message can be just as powerful! In this lesson, you'll learn all about nonverbal communication and some techniques to make sure that you're not sending the wrong message. Then this lesson will start discussing written communication as well as how to use the writing process more effectively.

Week Three

Wednesday - Lesson 05-

Communicating with individuals is a real art--communicating with groups multiplies the challenge! This lesson will discuss groups and teams and how to best approach them with your communications. It will also talk about some constructive criticism techniques as well as how to deliver bad news so that it is received and not resisted.

Friday - Lesson 06

Times of change are among the most challenging times to get your point across effectively. People are angry, tense, and anxious, and so are you! This lesson will look into what happens to the climate of the organization during times of change, and you'll learn how to communicate effectively when it counts the most

Week Four

Wednesday - Lesson 07

This lesson will begin with discussing the second major topic of the course: Interpersonal skills. It will go over why these skills are important in any organization and will also look into a concept called emotional intelligence.

Friday - Lesson 08

Personalities! They're all around us. You have one and so does everyone else. Many problems at work are blamed on personality conflicts. What does this really mean? It will be found out in this lesson. This lesson will begin by discussing the personality traits of introverts versus extroverts.

Week Five

Wednesday - Lesson 09

Lesson 9 will talk about an important trait called agreeableness. People can be high or low or somewhere in between on this trait. Wherever they (or you) fall, there are positive and negative consequences, and this lesson will explore them all. This lesson will also explore another important trait: conscientiousness.

Friday - Lesson 10

Two more personality traits will be discussed in Lesson 10--neuroticism and openness to experience. Similar to what was learned in Lesson 9, people can be high, low or somewhere in between on these traits, too. And wherever they fall, there are positive and negative consequences.

Week Six

Wednesday - Lesson 11

A need for power? Does that seem a bit autocratic to even admit to? Most of the people have at least some need for power, control, and influence. What should you do with that need for power? And do you use your power for good or for evil? Does it have anything to do with being a successful manager? This lesson will answer all of these questions

Friday - Lesson 12

Lesson 12 will wrap up the course and the discussion on interpersonal skills with some useful tips on how to use these new skills effectively-not just with your employees, but with your peers and your boss, as well.
Buy the ExpertRating Online Supervision and Management Course (Advanced) - $129.99

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