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The ExpertRating Online Sales Management Course
(leading to ExpertRating Sales Management Skills Certification).

Learn how to deliver superior sales-team results from a sales management veteran. This exciting six-week online course begins with a detailed examination of sales management's roles and responsibilities. The balance of the journey teaches you valuable tips, techniques and strategies for success and reinforces how critical planning is to successful sales management.

You will learn how to prepare and lead better sales meetings and how to resolve team conflict. You'll also learn how to develop sales plans and budgets, recruit and interview new sales professionals, and set team goals and objectives. Finally, you'll have mastered the art of sales training. At the end of this course, you will have almost all of the tools you'll need to effectively motivate and manage sales teams.  


Buy the ExpertRating Online Sales Management Course- $129.99

This course includes a knowledgeable and caring instructor who will guide you through your lessons, facilitate discussions, and answer your questions. The instructor for this course will be Kent Smedley.

Kent Smedley

About the ExpertRating Online Sales Management Course instructor : During a twenty-five year career in sales, marketing and general management, Kent Smedley has managed a variety of different types of sales organizations and has developed and delivered many sales training programs. Currently, he teaches business, management, and leadership skill workshops to businesses and organizations across a range of industries. He also designs and writes sales and promotional literature for an international client.

 Principles of Sales Management requirements: For taking this instructor led ExpertRating Online Sales Management Course you need Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

 Testimonials: The ExpertRating Online Sales Management Course has received overwhelming positive feedback and reviews from students around the world. Here are a few:
"Thank you for having this available for me on the internet. I t was quite helpful."

"I enjoyed taking this course and will enroll in another soon. I will definitely recommend this to others."
"Great course! I'm in sales, and this really helped me to focus. Prospective employers are viewing it as a "plus" on my resume."
"I have been in sales for over 18 years. I have been a sales manager for six years. In the last 1-2 years I have realized that I needed to transition from doing sales to managing the sales force. This course has been a big help in refreshing me with the roles and skills needed in managing a large sales force. Thank you."
"Thank you for your help. It was a fantastic course."
"I enjoyed the assignments. They made me think much more than some other online classes I've taken. The feedback was fast, good and relevant. I'd bet Kent is great to work with 'live'."
"Great course! I'm in sales, and this really helped me to focus. Prospective employers are viewing it as a "plus" on my resume."
"I found the class very educating and will use allot of what I leaned in my job. When I started the class I was a supervisor at my company and have just recently been promoted to Sales manager. I already have the task of hiring new sales people and will use the information I was taught to go through this process. Thanks for this course it will definitely help me in my new position."
"This instructor was very helpful and accessible, making my first online course experience a positive one."
"Kent: I particularly liked and benefited from the lessons covering interviewing, conflict resolution and budgeting. Thank you."
"I feel that the content and the presentation of the material were outstanding. The instructor was superior and I will recommend him to others. I am sure that I learned many things that I will use in the workplace."
"Good course. This was my first foray into online learning and while my work schedule often conflicted, I like the ability to take during my own time. Thanks for the learning!"
"I loved this online course and I would definitely consider taking another one, I learned a lot and also had the chance to evaluate my potential."
"This class was very insightful - I'm not currently in sales management, but it could be in my career path so I found this to be an instructive overview of the requirements and roles of a Sales Manager. I also gleaned several bits of info that helped expand my understanding of activities around me in my current sales operational role."
"I really appreciate the flexibility that the on-line course allows. My schedule did not permit my following the course as written. However, in my own time, I was able to read each lesson, complete the quizzes, and enjoyed reading most of the supplementary material recommended as well. I feel as though I have been exposed to a number of new things to consider, and certainly will as I have been asked to be a sales manager for a new real estate office opening in the near future. In my opinion, there is true "real world" value to this course content and I am VERY satisfied with my first on line course."
"Time well-spent, very appropriate to my daily tasks and objectives, and long-term ambition."
"This was a very informative course. The instructor did an excellent job and you can tell that he teaches from experience and that is important. I would recommend this course and format of course for any busy working professional and/or family person. Great experience."

Buy the ExpertRating Online Sales Management Course- $129.99

ExpertRating Online Sales Management Course

(leading to ExpertRating Sales Management Certification)

 ExpertRating is one of the world's only ISO 9001:2015 Certified companies (from TUV America) offering an Online Sales Management Course (leading to ExpertRating Sales Management Skills Certification).


Over 5 million people from 120 countries have benefited from ExpertRating Online Tests and Certifications. ExpertRating offers its testing services to the world's best companies such as Convergys Corp, UPS, GAP, Sony, Coke, Citrix, Deltek Corp, IKEA Systems and Ericsson to name a few. See where ExpertRating Certified Professionals are working.

 It is very safe to buy from ExpertRating. Apart from being an ISO 9001:2015 certified company, it is also HackerSafe approved.


ExpertRating upholds the highest privacy standards and complies with strict program requirements, ensuring that your information is always safe. ExpertRating has certified Several thousand individuals who are working with leading companies across the US and other countries. View list.

When you choose the ExpertRating Online Sales Management Course you can be sure that you are buying a premium International certification that is recognized by hundreds of employers and Government bodies in the US and other countries.


 With ExpertRating you get certified quickly online and you are equipped with a store house of information through the in-depth ExpertRating Online Sales Management Courseware which has been developed by experienced Sales Managers.

 The ExpertRating Sales Management Certification is by far the best value for money instructor led Sales Management Program at $129.99.


Some Popular questions and answers about this ExpertRating Online Sales Management Course & Certification:

 How much does the Sales Management Certification cost and what does it include?

You can buy this ExpertRating Online Sales Management Course leading to Sales Management Certification at a special offer price of only $129.99 which includes the in-depth ExpertRating Online Sales Management Courseware and exam fee. This is the best value for money Sales Management Program available till date. You get the following services within the USD $129.99 fee.

 In-depth ExpertRating Online Sales Management Courseware including scenarios and case studies.

 An instructor to guide you through the course and to whom you can direct your questions.

 World wide airmail delivery of the hard copy Sales Management Certificate. The Sales Management certificate can be used to prove your certified status and does not mention the words "online".

 An online transcript that can be used to prove your certified credentials on the internet at any time.

ExpertRating Administrative Assistant Applications Certification

How do I get certified?

The process of getting yourself certified is very simple. All you have to do is buy the ExpertRating Online Sales Management Course for $129.99. Log in to the instructor led course using your password. Go through the ExpertRating Online Sales Management Courseware (which would take you 6 weeks) and complete the final Sales Management Certification exam at your convenience. You can complete the exam within 2 months of buying the Sales Management Certification. The result of the exam appears as soon as it is completed, and your Sales Management certificate is mailed immediately.

What learning aids will I get?

The ExpertRating Online Sales Management Course includes the following learning aids:

24 x 7 hour access to the courseware. A printer friendly version of the ExpertRating Online Sales Management Course is also provided

A friendly instructor to answer your questions online

A discussion area to have your questions answered

Chapter end quizzes to ensure that you are learning important aspects of every chapter

Chapter assignments to help you practically use the Sales Management Skills that you will learn during the Sales Management Course.

What is the final exam like?

The final exam is fully based upon the ExpertRating Online Sales Management Courseware that is provided along with the Sales Management Certification. If you have gone through the courseware properly you should not have a problem clearing the exam. The exam consists of multiple choice questions from all chapters of the ExpertRating Online Sales Management Courseware.

What are the course start dates?

ExpertRating instructor led courses commence every month, you can always choose a suitable date for your course commencement in any month. To see available course start dates, please click on the "Enroll now" button. All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when the lesson is released, but you must complete each lesson within two weeks of its release.

A new section of each course starts on the second or third Wednesday of each month. If enrolling in a series of two or more courses please be sure to space the start date for each course at least two months apart.


Buy the ExpertRating Online Sales Management Course- $129.99


The Sales Managers are prime candidates for advancement to the highest ranks because of the relevance and high visibility of their jobs.

 With the ever increasing requirement of reaching out to the customer in almost every industry, the role of the salesman has become all the more important. Certified Sales Managers are one of the highest paid and most sought after professionals today.

The importance of selling and marketing skills is set to become far more important in the times to come as product marketing and delivery become more complex with increased time and cost constraints. Sales Managers allocate the sales territories, fix goals and launch training programs for the sales representatives. They motivate and guide the sales representatives to improve the sales performance



Some employers prefer a bachelor’s or master’s degree holders in business administration with specialization in the field of marketing. A course in business law, management, economics, accounting and statistics can give you an edge over the others. The ExperRating Sales Management Certification can further enhance your resume and help you understand the skills and knowledge required to be a successful Sales Manager.

ExpertRating Online Sales Management Course Coverage (6 weeks program)

Week One

Wednesday - Lesson 01

Managing diverse sales organizations, large or small, is a challenging leadership position. Sales managers, whether they lead inside, outside, or retail sales teams, have unique challenges to meet to ensure successful overall results. In the first lesson, you'll learn all about the sales managers' myriad roles and responsibilities involving both personnel and processes. This lesson will examine situational leadership styles and some of the other critical leadership skills, including communication, time management, and problem solving. By the time you finish this lesson, you'll be ready to take your first steps toward successfully leading a sales team.

Friday - Lesson 02

In this lesson, you'll learn the benefits of time management, and strategies to help you stay organized and on-task. You'll learn the importance of prioritizing your activities and tasks to develop more effective and efficient time plans and schedules. Then this lesson will examine planning sales activities and why it's important to understand your sales team's workload capacity so salespeople can accept new goals and activities. It will discuss the links between capacity and sales coverage, and the importance of sales activity planning that focuses on priority goals.

Week Two

Wednesday - Lesson 03

Communication is critically important, especially to successful sales managers with outside sales teams who are themselves located away from the home office. This lesson will examine the importance of team communication. It will discuss strategies for both verbal and written team communication that's aimed at team development and performance to ensure that all team members clearly understand the goals and expectations.

Friday - Lesson 04

This lesson will focus on sales managers' three critical planning responsibilities. First, it will examine the importance of accurate sales forecasting and strategies to develop accurate revenue forecasts and projections. Next, as a means to achieve forecasts, it will discuss approaches to developing sales activity plans that are realistic and aligned with overall goals and strategy. Finally, this lesson will go over the sales operating budget, which is the sales mangers' third critical planning process.

Week Three

Wednesday - Lesson 05-

In this lesson, you'll learn what constitutes a third-party sales force and examine their different formats, as well as how they contrast to direct sales organizations. You'll see the pros and cons for each type of sales force, and you'll find out how an organization's business needs determines the right choice. This lesson will also review a number of performance areas and characteristics to consider before choosing the type of sales organization for your business.

Friday - Lesson 06

Sales managers have an important impact on their companies' profitability and must understand the balance and relationship between revenue and profit. This lesson will examine approaches to managing a sales team for both revenue and profitability, and look at a sales manager's impact on the cost of sales. It will look at a basic product profit and loss statement and discuss how to analyze the product mix to develop sales plans that deliver volume and profit. This lesson will also examine the potential profit impact of employing a third-party sales force.

Week Four

Wednesday - Lesson 07

Sales managers achieve their results largely through the efforts of others—the individual sales representatives who make up the sales team. Ensuring the correct sales behavior leads to achieving overall sales goals and results. This lesson will focus on a variety of motivational models and go over how you can apply each one of them to creating desired behaviors in your sales team. You'll learn how to effectively lead your team and not simply supervise their actions.

Friday - Lesson 08

Leaders ensure their teams understand and share common overall goals and objectives, and sales managers must clearly communicate their vision and goals to create high-performance teams. This lesson will examine the importance of well-developed goals and objectives as the critical first step. You'll learn the essential elements of an objective that includes being aligned with strategy, and you'll find out how to write an objective that incorporates the essential criteria. This lesson will examine the necessary elements of support plans, and will discuss how to establish checkpoint and benchmark dates to keep your sales plans on track.

Week Five

Wednesday - Lesson 09

This  lesson will examine the important role that sales managers play in developing the skills of their team through training and coaching. This lesson will begin by defining the concept of "gap analyses," and then it will tie together elements from earlier lessons, such as motivational models and necessary skill-sets, to identify opportunity for sales training and development. You'll learn about using the instruction cycle as an effective training tool, whether in group workshops or when conducting in-field training. Last, this lesson will examine how to develop an effective sales training program for your sales team.

Friday - Lesson 10

Any successful team or organization begins with quality people, and sales teams are no exception. This lesson will focus on recruiting and hiring the best people who fit with your organization's needs. It will examine the critical skills that are common to successful salespeople. Accurate and relevant position analyses are important starting points for successful recruitment, so you'll also learn how to develop meaningful, accurate position descriptions and position specifications. Creating a pool of qualified applicants is important if you want to provide choices at the final hiring stage, so this lesson will also look at some different methods for recruiting sales applicants. As the final critical step, this lesson will look at behavioral interviewing and discuss how to effectively apply that approach when interviewing sales candidates.

Week Six

Wednesday - Lesson 11

Interpersonal conflict can bog down progress and stop a sales team in its tracks. Often the sales manager must take steps to quickly and fairly resolve the conflict. This lesson will look at the situational nature of conflict in teams and the different styles that you can use to resolve situations. It will also looks at how conflict can be the seed of ideas and innovation within a collaboration. This lesson will examine some of the general causes of conflict, and will discuss some approaches you can use to develop plans for resolution, including a six-step process model you can apply when you're faced with more complex situations.

Friday - Lesson 12

Meetings can be a chore for both the meeting leader and the participants if you don't run them properly. Identifying the need for a meeting is a critical first step, so this lesson will examine four important needs and benefits that effective meetings deliver. It will discuss how you can address each need in different styles and types of sales meetings. And you'll learn a nine-step model to use when planning, preparing, and running sales meetings, along with specific approaches during the meeting to keep participants on track and on time. This lesson will finish up by reviewing an example of a detailed meeting agenda.

Buy the ExpertRating Online Sales Management Course - $129.99

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