The ExpertRating Online Communication Skills Course (leading to ExpertRating Communication Skills
Certification).
If you often find
yourself at a loss for words or lack confidence in your
communication abilities, you'll appreciate this course. With the
help of a patient instructor and a supportive community of your
fellow students, you'll work step by step through the process of
becoming a great conversationalist.
You'll
learn to use communication to build rapport and create environments
of trust, warmth, and respect. Become more confident, create a great
first impression, get along well with others, and create more and
better personal and professional relationships.
This course includes a knowledgeable and
caring instructor who will guide you through your lessons,
facilitate discussions, and answer your questions. The instructor
for this course will be Dawn Lianna.
.
Dawn
Lianna.
About the
ExpertRating Online Communication Skills Course
instructor :
Dawn Lianna, who holds a Master's degree in counseling and
psychology, teaches communication, stress management, natural
health, and therapy skills to capacity audiences. A seasoned writer,
teacher, and counselor, Lianna is known for her humanitarian style,
quick wit, motivational skills and warmth.
Effective Communication
Skills Course requirements:
For taking this
instructor led ExpertRating Online Communication Skills Course you need
Internet access, e-mail, and the Microsoft Internet Explorer or
Mozilla Firefox Web browser.
Testimonials:
The ExpertRating Online Communication Skills Course has received
overwhelming positive feedback and reviews from students around the
world. Here are a few:
Dawn,
I just wanted to say thank you for this course. I learned many new techniques. I
have a son who is bi-polar and I have been using many of the subjects discussed
in the lessons; it really seems to help his mom and me to better connect with
him. I've used the lessons in my job too…Thanks again for helping me become a
much better listener."
"Dear
Dawn, Many thanks for teaching this course. As it is my first online course, I
didn't know what to expect, but the course is excellent. I have enjoyed it very
much and have learned a lot."
"Great
class. Thanks for the new vocabulary and methods to try."
"Hello,
this is only the third online class I have taken and so far it has been my
favorite. I have really learned a lot and feel more confident with my
communication skills. You really did a great job with this online class.
Thanks."
"I
am an IT manager and have a difficult time speaking to a large group. I get
intimidated, more like tongue tied, and nervous in speaking to high management.
I am taking this course in hopes of becoming self assured and more confident. I
have read lesson 1 thru 4 and already learned tips to assist me. I am glad I am
taking this course!"
"I
can say that this lesson is one of the best lessons I’ve had in my life. It
really helped me and opened my eyes and other senses to basic things – not only
to feel it, but also to really know what it means and how to deal with this kind
of situation. I will be reading this lesson many, many times."
"I
did well on the exam and was pleased with the class material. I found the
information valuable and an excellent resource that I will continue to practice
as I interact with others and improve upon self (goals, relaxation)."
"I
enjoyed this class and feel I've retained an enormous amount of information
that will surely help me in all areas of communication."
"I
found this course rewarding and helped me to start changing old styles of
communication with people. My job is different and I have a social life now and
this course has helped a lot. Thank You."
"I
knew going in, my communication skills needed a lot of work, I have downloaded
the lessons and will continue to review them often. I am receiving terrific
feedback from associates and customers as was stated in my original goals. This
class has been, and will continue to be, a great asset for me. Thank you very
much."
"I
really enjoyed reading the material. It was easily and interestingly presented.
The material highlighted thoughtful methods for improving rapport and
communication...I printed out the material and I bet I will refer to it again
and again to put me back on track toward bettering my goals and intentions."
"I
thought the course was very informative, and now that the actual course is over,
intend to continue learning from it, as I was very impressed with the
instructors' upbeat and friendly writing style which motivated me in many
positive ways."
"I've
learned many things that has helped me communicate more effective with
co-workers that I felt were difficult to deal with - thank you."
"Thank
you for your assistance in understanding what I thought was a lesson in
communication in the business world. How thankful I am to be reminded that it
starts with me. The lessons on the sub-conscious were insightful and empowering.
I wrote down and began using the words that work for all learning styles the
very next day. Thank you, for the life lessons here that I will incorporate into
my home and my business. Great lessons and I appreciate your time."
"This
course not only helped me with my co-workers but also, with communicating to my
husband and children."
ExpertRating Online Communication Skills Course
(leading to
ExpertRating Communication Skills Certification)
ExpertRating is one of the world's only ISO
9001:2000 Certified companies (from TUV America) offering an
ExpertRating Online Communication Skills Course (leading to ExpertRating Communication Skills Certification).
ExpertRating is a trusted name in online
testing and certification with over 200,000 certified professionals
in over 60 countries in more than 200 skill areas. ExpertRating
offers its testing services to the world's best companies such as
Convergys Corp, UPS, GAP, Sony, Coke, Citrix, Deltek Corp, IKEA
Systems and Ericsson to name a few. See where
ExpertRating Certified Professionals are working.
It is very safe to buy from
ExpertRating. Apart from being an ISO 9001:2000 company, it is a
,
Square Trade business member since 2002 and HackerSafe approved.
ExpertRating has certified Several thousand individuals who are
working with leading companies across the US and other countries. View
list.
When you choose the
ExpertRating Online Communication Skills Course you can be sure that you are buying a
premium International certification that is recognized by hundreds
of employers and Government bodies in the US and other countries.
With ExpertRating you get certified
quickly online and you are equipped with a store house of
information through the in-depth ExpertRating Online Communication Skills Courseware which has
been developed by experienced Communication Skills Experts.
The ExpertRating Communication Skills Certification is by far the best value for money instructor led
Communication Skills Program at $99.99 .
Some Popular questions and answers about
this ExpertRating Online Communication Skills Course&
certification:
How much does the
Communication Skills Certification cost and what does it include?
You can buy this ExpertRating Online Communication Skills Course
leading to
Communication Skills certification at a special offer price of only $99.99 which
includes the in-depth ExpertRating Online Communication Skills Courseware and exam fee. This is
the best value for money Communication Skills Program available till date. You
get the following services within the USD $99.99 fee.
In-depth ExpertRating Online Communication Skills Courseware including scenarios and
examples.
An instructor to guide you through the
course and to whom you can direct your questions.
World wide airmail delivery of the hard
copy Communication Skills Certificate. The Communication Skills Certificate can be used
to prove your certified status and does not mention the words
"online".
An online transcript that can be used to
prove your certified credentials on the internet at any time.
How do I get certified?
The process of getting yourself certified is very simple. All you have to do is buy the
ExpertRating Online Communication Skills Course for $99.99 . Log in to the instructor led course using your password. Go through the
ExpertRating Online Communication Skills Courseware (which would take you 6 weeks) and complete the final
Communication Skills Certification exam at your convenience. You can complete the exam within 2 months of buying the
Communication Skills Certification. The result of the exam appears as soon as it is completed, and your
Communication Skills Certificate is mailed immediately.
What learning aids will I get?
The
ExpertRating Online Communication Skills Course includes the following learning aids:
24 x 7 hour access to the courseware. A printer friendly version of the
ExpertRating Online Communication Skills Course is also provided
A friendly instructor to answer your questions online
A discussion area to have your questions answered
Chapter end quizzes to ensure that you are learning important aspects of every chapter
Chapter assignments to help you practically use the
Communication Skills that you will learn during the Communication
Skills Course.
What is the final exam like?
The final exam is fully based upon the
ExpertRating Online Communication Skills Courseware that is provided along with the
Communication Skills Certification. If you have gone through the courseware properly you should not have a problem clearing the exam. The exam consists of multiple choice questions from all chapters of the
ExpertRating Online Communication Skills Courseware.
What are the course start dates?
ExpertRating instructor led courses commence
every month, you can always choose a suitable date for your course
commencement in any month. To see available course start dates,
please click on the "Enroll now" button.
All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when the lesson is released, but you must complete each lesson within two weeks of its release.
A new section of each course starts on the second or third Wednesday of each month. If enrolling in a series of two or more courses please be sure to space the start date for each course at least two months apart.
Effective
communication helps you to gain a control, helps to motivate,
exchange information and emotionally express your feelings.
Communication is a
way in which the information is transferred from the sender to the
receiver through the use of a medium. Effective communication is the
one where the receiver receives the correct message intended by the
sender. Means of communication include speaking, singing, touching,
body language, sign language and even silence. Communication can be
downward, upward or crosswise. It can either be formal or informal.
The main communication skills include listening, feedback and
presentation skills.
The Communication course will help you
overcome the barriers of communication like filtering, selective
perception, emotions and language. The ExpertRating Communication
Certification will give you the confidence to effectively
communicate your ideas and express your feelings.
ExpertRating Online Communication Skills Course
Coverage (6 weeks program)
Week One
Wednesday - Lesson 01
In the first
lesson, you'll learn the qualities that make
someone a great communicator. This lesson
will teach you the five components of
achievable goals and how to create win-win
situations. You'll benefit from setting your
own communication goals in clear steps that
are easy to reach. You'll be able to apply
the new skills you learn to your own life,
and this lesson will be right here to guide
you in the Discussion Area to help you build
your confidence and learn to communicate
more powerfully.
Friday - Lesson 02
Building
rapport is the first great key to
effective communication. Great
communicators know how to get and keep
rapport with others. In this lesson,
you'll learn how to build rapport with
almost anyone. The potent tools are easy
to understand and use. And after this
lesson, you'll become a better listener
and know how to keep respect alive in
your conversations. You'll also learn
the art of reflective listening, and
this lesson will give you lots of
examples and stories of how others
turned frustrating communications into
successful ones.
Week Two
Wednesday - Lesson 03
In this lesson
you'll learn how to pace and lead your
conversations toward win-win outcomes.
You'll learn how to contain a
conversation, keeping it on track and
moving toward your goals. You'll
understand how and when to use different
styles of communication, and you'll
learn how to contain a conversation so
things go smoothly. Interrupting
gracefully and breaking rapport are
skills you'll learn to use in
uncomfortable situations. This lesson
will give you lots of examples on how
this works so you'll learn quickly.
Friday - Lesson 04
In this lesson,
you'll master the three learning and
communication styles. You'll uncover your
own learning style and learn to spot the
communication style of others. These skills
will help you share your views with anyone,
even those you previously found difficult to
communicate with. You'll learn how your
brain works, and this lesson will go through
an exercise to help you mobilize your brain
power. This lesson is always a student
favorite!
Week Three
Wednesday - Lesson 05-
In this lesson
you'll learn some great ways to regain lost
rapport and keep conversations positive.
When one lose rapport, disagreements
flourish, but a skilled communicator can
regain lost rapport. You'll also learn how
to acquire flexibility in your communication
style, enabling you to stay in great rapport
with all types of people.
Friday - Lesson 06
In this lesson,
you'll learn some useful motivation
strategies. People motivate toward pleasure
and away from pain. When you understand how
to motivate yourself and others, you get
more done. So in this lesson, you'll find
out how to inspire coworkers and family
members toward mutual outcomes. As you
master your motivation skills, other things
fall into place. Relationships heal and
communication improves. You'll develop a
strong sixth sense about the people you come
in contact with. These practical hands on
skills are something you can use for the
rest of your life.
Week Four
Wednesday - Lesson 07
In this lesson
you'll explore presentation skills. An
effective presenter knows how to communicate
fluently and has a sense of the atmosphere
in a room. An effective presenter creates
win-wins so that everyone is happy with the
outcome. After finishing this lesson, you'll
understand how to use first, second and
third-person perspective to increase your
awareness and understanding. This lesson
will also show you ways to feel comfortable
in many kinds of group situations.
Friday - Lesson 08
Imagine that you're a
part of a team in which the leadership is
genuine. Imagine knowing how to step into the
shoes of a true leader. This lesson will explore
leadership and teamwork. You'll learn how to
build a great work or family team where each
team member gives one another equal value and
respect. You'll see how a great leader can
elicit and set the goals for his or her team and
develop the vision for the group. The leader
uses the knowledge and capabilities of each
person, and places team members so each person
performs optimally. Effective leaders inspire,
guide, and bring out the best in each and all.
Week Five
Wednesday - Lesson 09
In this lesson, you'll
learn how to communicate effectively with children.
Guiding children is a huge responsibility. Children
are very open, and uttered words go in deeply.
You'll learn why the early years of a child's life
are so important. This information is relevant at
any age, but especially important with young
children. Information about brain development and
early literacy dovetails beautifully with the other
wonderful things you'll learn in this course.
Friday - Lesson 10
Your subconscious
mind is your deeper mind—it's the part of
your mind that's beneath your conscious
awareness. When you understand how to talk
to your subconscious, you understand how to
work with yourself and others to create
greater success. In this lesson, you'll find
out how to use affirmations effectively.
You'll understand how your subconscious mind
works, and you'll learn more about
non-verbal communication, which is 96% of
communication. This lesson will also teach
you how to apply the strategies to your
personal situations.
Week Six
Wednesday - Lesson 11
Anger is one of
the biggest stumbling blocks to healthy
relationships. Learning to manage and
control your anger makes you a more powerful
communicator and keeps goodwill strong. This
lesson will focus on centering and tools to
use when you're stressed or angry. You'll
understand how to manage transition times so
that change is graceful. You'll learn how to
hold efficient, productive, and fun family
meetings. Family meetings reduce the stress
in your home and increase the communication
among the members of your household. You'll
also find out how to apply these techniques
to any group.
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This site is US friendly - Hosted in the US - Payments in US
Dollars - Payments received in the US through a US based payment
processor. 
About the
ExpertRating Online Communication Skills Course
instructor :
Dawn Lianna, who holds a Master's degree in counseling and
psychology, teaches communication, stress management, natural
health, and therapy skills to capacity audiences. A seasoned writer,
teacher, and counselor, Lianna is known for her humanitarian style,
quick wit, motivational skills and warmth.
Dawn,
I just wanted to say thank you for this course. I learned many new techniques. I
have a son who is bi-polar and I have been using many of the subjects discussed
in the lessons; it really seems to help his mom and me to better connect with
him. I've used the lessons in my job too…Thanks again for helping me become a
much better listener."
