ExpertRating Online Administrative Assistant Course

Administrative Assistants occupied more than 4.2 million jobs in the United States in the year 2006! Certifications in this field definitely guarantee higher salaries!

In the contemporary times, an Administrative Assistant has more of a managerial than an administrative role. He performs a dual function-that of catering to the staff and the clients alike. An Administrative Assistant disperses the appropriate information to both the staff and the clients.Earlier, high school graduates were also offered the jobs of Administrative Assistants. However, it is now mandatory to be trained in an Administrative Assistant vocational program and be adept in office and computer skills.

There Administrative Assistants should also be good orators as they, sometimes, represent their organization. It is also very important for them to have a flexible and learning attitude because there is a lot that they can learn on- the- job. With good training and experience, Administrative Assistants can be designated to prominent positions like that of Certified Professional Secretary (CPS) and the Certified Administrative Professionals. (CAP). The ExpertRating Online Administrative Assistant Certification can prove to be a boon for your resume as you gain the essential skills and knowledge that are required to be a Certified Administrative Assistant through this easy to learn and understand course.
ExpertRating Online Administrative Assistant Course (Fundamentals) Coverage (6 weeks program)

Week One

Wednesday - Lesson 01

Today, in our first lesson, you'll see why organizations need administrative assistants, and also explore the type of work that various administrative assistants perform. We'll talk about the different administrative specialties, and look at an overview of their varied duties and requirements. You'll learn about the International Association of Administrative Professionals (IAAP), and the professional certifications—Certified Administrative Professional (CAP) and Certified Professional Secretary (CPS)—that IAAP offers.

Friday - Lesson 02

As an administrative assistant, you frequently participate in office planning. So today, we'll help you understand that an office is an interdependent system where everything works together. You'll see that creating an office environment requires bringing many components together, including office layout, workflow analysis, space planning, furniture and equipment selection, use of lighting, and physical document (file) storage. By the end, you'll be ready to play a vital role in office planning.

Week Two

Wednesday - Lesson 03

In our fast paced world,organizations move very quickly and make split-second decisions that have far reaching implications. Administrative assistants play a pivotal position in supporting timely and accurate flow of information. In this lesson, you'll learn how to effectively use information management to create a successful office operation and help increase your value to your organization.

Friday - Lesson 04

The pieces of telecommunications, communications, and technology, fit together like a hand in a glove. To be successful as an administrative assistant, you need a command of telecommunications. So, today, we'll share how telecommunications technology enables you to access information, share knowledge, and communicate without boundaries. When you finish this lesson, you'll better understand how to use multi-tasking and communicate using e-mail, fax, and telephone.

Week Three

Wednesday - Lesson 05-

In today's lesson, you'll learn how to productively use reprographics and manage records. Many organizations rely on administrative assistants to coordinate activities in these two areas. You'll learn that reprographics is the process that creates, develops, produces, and distributes printed material that conveys information and ideas. You'll also discover that records management is the management of paper documents, micromedia, and documents that are electronically and magnetically stored.

Friday - Lesson 06

As an administrative assistant, you spend a lot of your day inputting and storing data, retrieving and analyzing information, and producing presentations, newsletters, numerical reports, graphs, and charts. Powerful, user-friendly computer hardware and software can help you greatly with these tasks. So we'll focus on computer hardware and software in this lesson to help you better understand the properties of your office computer system.

Week Four

Wednesday - Lesson 07

As an administrative assistant, you play an important role in helping co-workers arrive at the right place at the right time. You also provide them with information and materials that enhance their effectiveness while they travel and participate in meetings. So today, we'll talk about scheduling and coordinating meetings, conferences, and business travel. We'll share a case study to illustrate your role in supporting these activities.

Friday - Lesson 08

A critical responsibility of administrative assistants is coordinating a wide variety of office activities. To help you meet this challenge, today we'll examine how to create practical policies and procedures, and design and manage useful forms. We'll focus on the use of policies, procedures, and forms that meet organizational objectives and create harmony and order in your day-to-day activities.

Week Five

Wednesday - Lesson 09

As an administrative assistant, you spend much of your time reading and composing business documents (reports, letters, memoranda, and press releases). Your efficiency and effectiveness is dependent upon your ability to write purposefully and clearly. So our objective today is to enhance your business writing skills. After you finish this lesson, you'll wow your boss and co-workers with your increased ability to write high-quality business documents.

Friday - Lesson 10

In this lesson, we'll bridge the subjects of written and verbal communication by discussing the principles of grammar and punctuation. It's likely that you need to help others with their written communication, so we'll also review the mechanics of proofreading. And you'll learn the basic rules of communication and a few of the more common exceptions.

Week Six

Wednesday - Lesson 11

As an administrative assistant, you practice interpersonal communication in a variety of ways, ranging from one-on-one to communicating in a group. The basic purpose of interpersonal communication is to transfer understandable information back and forth. In today's lesson, we'll discuss how your desire to share thoughts and ideas create the first part of communication and how you create the second part when you listen, interpret, and react to feedback.

Friday - Lesson 12

Today, we'll show you how to perform basic research—something administrative assistants are often asked to do. We'll also discuss how important it is to frequently review your job duties so you can enhance your duties and increase the satisfaction levels of the people you work with.
Buy the ExpertRating Online Administrative Assistant Course (Fundamentals) - $99.99

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