Call Center Skills Test, Call Center Skills Certification

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Call Center Skills Test


	Join the ranks of over 200,000 ExpertRating Certified Professionals and get discovered by leading companies who recognize our ISO certified testing procedures.

	All it takes is 45 minutes to get yourself certified.

	You get a mountable certificate & rights to use the ExpertRating Certified logo, which you can use to showcase your knowledge and ability to prospective employers.

	By gaining certification you not only have a hard copy certificate to prove your skills, but can also ask employers to check your virtual mark sheet and profile online quickly and conveniently.

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Home > Tests & Certifications > Office Skills > Call Center Skills Test

Call Center Skills Test

Welcome to the ExpertRating online Call Center Skills Test. ExpertRating is an ISO 9001:2008 company that offers hundreds of popular certifications suitable for students, professionals, job seekers and companies. See where ExpertRating Certified Professionals are working.

Taking this highly recognized certification is an excellent way for you to prove your professional prowess to employers while giving a boost to your resume. Over 2,700,000 people in 160 countries have benefited from ExpertRating Online Certifications.

Details of the Call Center Skills Test are displayed below. To take this test, scroll down to the bottom of the page and click on the appropriate link.

Syllabus of the Call Center Skills Test

Spellings
Email Etiquette and Skills
Telephone Etiquette and Skills
Sentence Structure
Analytical and Logical Ability
Helpdesk Etiquette and Skills
Computer Skills
Outbound Sales Skills

This test is based on US English.

Related Instructor Led Course - Customer Service Management Course

Duration

40 minutes.

No. of Questions

40 multiple choice questions.

Each question has between 2 and 8 options out of which 1 or more may be correct.

Pricing and Payment Options

$9.99 US payable through any of the following:

Secure online credit/debit card transaction
e-Check (requires a US bank account)
Paypal
Other payment options can be made available in special cases
Drop us a request

Re-take Policy

If you are unable to pass the Call Center Skills Test or you wish to improve your score, you may re-appear by paying $5.00 only.

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Notes

Detailed instructions relating to the testing procedure for the Call Center Skills Test are provided inside the login account before the start of the test.
ExpertRating follows a strict policy of never misusing or giving out the email addresses and other contact information of its users. Read our privacy policy.

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This site is US friendly - Hosted in the US - Payments in US Dollars - Payments received in the US through a US based payment processor.